PRIVACY POLICY

Introduction

Try BotEngine ("we," "us," or "our") operates a trial access platform for AI automation focused on lead capture and engagement. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services.

Information You Provide to Us

We collect personal information that you voluntarily provide when you:

- Fill out contact forms on our website

- Make phone calls to our business

- Send email inquiries to us

- Request information about our services

- Subscribe to our communications

- Participate in our trial access programs

This information may include:

- Full name

- Email address

- Phone number

- Company name

- Job title

- Business information

- Communication preferences

- Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

- IP address

- Browser type and version

- Operating system

- Referring website addresses

- Pages viewed and navigation patterns

- Time and date of visits

- Time spent on pages

- Click data

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our services and your experience.

Types of cookies we may use:

- Essential Cookies: Necessary for website functionality

- Analytics Cookies: Help us understand how visitors interact with our website

- Functional Cookies: Remember your preferences and settings

- Performance Cookies: Collect information about how you use our website

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

How We Use Your Information

We use the information we collect for the following legitimate business purposes:

- To respond to your inquiries and provide customer support

- To process and manage your trial access requests

- To communicate with you about our services, updates, and promotional offers

- To improve our website, services, and user experience

- To analyze usage patterns and trends

- To detect, prevent, and address technical issues

- To protect against fraudulent or illegal activity

- To comply with legal obligations and enforce our terms

- To conduct business operations and internal record keeping

- To develop and test new features and services

How We Share Your Information

We respect your privacy and do not sell your personal information to third parties.

We may share your information only in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

- Website hosting providers

- Email service providers

- Analytics service providers

- Customer relationship management platforms

- Technical support providers

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to protect your information.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

- To comply with legal processes or government requests

- To enforce our terms and conditions

- To protect our rights, privacy, safety, or property

- To protect the rights, privacy, safety, or property of others

- To investigate fraud or security issues

With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Our security measures include:

- Encryption of data in transit using SSL/TLS technology

- Secure server infrastructure

- Access controls and authentication procedures

- Regular security assessments and updates

- Employee training on data protection practices

- Confidentiality agreements with staff and service providers

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Factors that determine our retention periods include:

- The nature of the information collected

- The purpose for which it was collected

- Legal and regulatory requirements

- Our legitimate business interests

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

You have the right to request access to the personal information we hold about you and to receive a copy of that information.

Right to Correction

You have the right to request correction of inaccurate or incomplete personal information.

Right to Deletion

You have the right to request deletion of your personal information, subject to certain exceptions such as legal obligations or legitimate business interests.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal information under certain circumstances.

Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

Right to Object

You have the right to object to our processing of your personal information for certain purposes, including direct marketing.

Right to Withdraw Consent

If we process your information based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of every website you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

- The right to know what personal information we collect, use, and disclose

- The right to request deletion of your personal information

- The right to opt-out of the sale of personal information (note that we do not sell personal information)

- The right to non-discrimination for exercising your privacy rights

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the policy on this page and may notify you through other means such as email or website notice if the changes are significant.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: Lucas.Parker@trybotengine.co

For address and phone number information, please contact us through email and we will provide you with the appropriate contact details.

We will make reasonable efforts to respond to your inquiry or request within 30 days.

Acceptance of This Policy

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please do not use our website or services.